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By purchasing a ticket for the Short Stay Summit 2027, taking place on 21 April 2027, you agree to the following Ticket Terms & Conditions.
All ticket prices are per person. Any applicable taxes or booking fees will be clearly displayed during the booking process.
Early Bird Ticket
Early Bird tickets are available for a limited time and are subject to availability:
From 2 March 2027, Early Bird pricing will no longer be available.
Member Ticket: £230
The Member Ticket rate is exclusively available to current members of the UK Short Term Accommodation Association (UKSTAA). Membership must be live at time of booking and for the duration of the Summit.
Membership status may be verified as part of the registration process. If a Member Ticket is purchased by an individual or organisation that does not hold a current UKSTAA membership, the organiser reserves the right to request payment of the difference between the Member Ticket and the applicable Standard Ticket price.
You must be a current UKSTAA member to qualify for and use a Member Ticket.
Standard Ticket: £265
The Standard Ticket is available to all delegates, subject to ticket availability.
All ticket types are subject to availability. The organiser reserves the right to limit the number of tickets available within each pricing category.
Purchasing a ticket before a published deadline does not guarantee availability if the relevant ticket allocation has already sold out.
Tickets must be paid for in full in accordance with the payment terms provided during registration or on the relevant invoice.
A delegate’s place is not guaranteed until the applicable payment requirements have been met. The organiser reserves the right to cancel a booking where payment has not been received by the applicable payment deadline, following notification to the purchaser.
If you are unable to attend, you may request to transfer your ticket to another person within your organisation.
Transfer requests must be received in writing by 7 April 2027 and must include the replacement delegate’s full name, job title, company and contact details.
This deadline allows event registration and delegate information to be finalised.
Tickets are non-refundable, except as set out in section 7 (Event Cancellation or Postponement).
Other than refunds payable under section 7, any cancellation or refund is at the organiser’s discretion. If a discretionary refund is agreed, any applicable administration or transaction charges may be deducted from the amount refunded.
Ticket holders who do not attend the event are not entitled to a refund.
A £25 administration fee applies, except to refunds payable under section 7.
Tickets may be transferred in accordance with section 4 (Ticket Transfers) of these Ticket Terms & Conditions.
The organiser reserves the right to make reasonable changes to the Short Stay Summit, including changes to the programme, speakers, timings, venue layout, content or event format, where circumstances require.
Such changes will not normally constitute grounds for a refund.
If the Short Stay Summit is postponed, purchased tickets will normally be transferred to the rescheduled event date.
If the event is cancelled and is not rescheduled, delegates will receive a full refund of the ticket price paid, except where the cancellation results from Force Majeure as described below. No administration fee will be deducted from refunds payable under this section.
Force Majeure: For the purposes of these terms, Force Majeure means circumstances beyond the organiser’s reasonable control that prevent the event from taking place, including natural disasters, war, terrorism, epidemics or pandemics, or government restrictions. If the event is cancelled as a result of Force Majeure and is not rescheduled, the refund commitment above will not apply, except to the extent that a refund is required by applicable law. The organiser will notify ticket holders of the cancellation and any refund or credit arrangements available. Nothing in these terms excludes or limits any statutory rights that cannot lawfully be excluded or limited.
The organiser will not be responsible for additional costs incurred by delegates, including travel, accommodation or other associated expenses, except where required by law.
The Short Stay Summit is a professional business event. Delegates are expected to behave appropriately and respectfully towards other delegates, speakers, sponsors, exhibitors, event staff and venue staff.
The organiser reserves the right to refuse admission or remove an individual from the event where their behaviour is considered disruptive, unsafe, abusive or otherwise inappropriate. No refund will normally be provided in these circumstances.
Photography, video recording and filming will take place throughout the Short Stay Summit 2027 for marketing, promotional, editorial and post-event reporting purposes. Images and recordings may be used by UK STAA across its website, social media channels, publications and other marketing or communications materials. They may also be shared with event partners and media outlets where appropriate.
If you have concerns about being photographed or filmed, or do not wish to be included in identifiable photographs or recordings, please make the event team aware in advance.
As part of your registration for the Short Stay Summit 2027, we may provide selected attendee information to official event sponsors for networking, event engagement and, where you have provided the appropriate consent, marketing and follow-up communications.
Information shared may include your name, job title, company/organisation and business contact details, depending on the permissions you have provided during registration.
We will only share personal information in accordance with applicable UK data protection legislation and our Privacy Policy. Where consent is required, you will be given the opportunity to provide this during the registration process.
You can withdraw your consent to marketing communications at any time.
Delegates may be required to provide their booking confirmation, event ticket, QR code or other proof of registration to gain entry.
Tickets may not be resold commercially or advertised on third-party resale platforms without the organiser’s prior written permission.
By completing a ticket purchase or registration, the purchaser confirms that they have read and accepted these Ticket Terms & Conditions. Where a purchaser books tickets on behalf of other delegates, they are responsible for making the relevant terms available to those delegate
Acceptance of Terms:
This agreement is between the ticket purchaser and STAA, the organiser of the Short Stay Summit 2027.
